Spring Applications is committed to providing you with the best experience on our website, including our phone and tablet apps. We don’t collect or have any interest in your personal information from your device unless it is mandatory for our website or apps to perform a specific task with your permission only.

Information That Spring Applications May Collect

Information That You May Need To Provide Us

• • Your e-mail address and country/region when you sign up or log in Spring Applications member account; if you use your social media account to log in or sign up for a Spring Applications member account to use our service, any publicly available information (including but not limited to your profile picture, gender, date of birth and language setting) associated to your social media account may also collected by us.
  • Your name, mailing/shipping/billing address (including zip code), contact information, e-mail address, credit card number, or other payment service information when you make a purchase of our devices, paid services, or for certain customer service request.
  • Your name, mailing/shipping address (including zip code), contact information, e-mail, gender, date of birth, and ID number when you enter our events or campaigns.
  • You are required to provide your name and email address when leaving a comment on blogs and articles on our website. Your name and comments may be displayed on our website, allowing other visitors to view and reply to your comments.

Information From Your Use Of Service

• • Device information: such as your device model, serial number, the version and type of your operation system, IP Address, MAC Address, IMEI number, and other unique device identifiers.
  • Log information: such as the settings, activation time of your devices, the network you use to connect to our service, the status of the network, telephony log information, standby status, crash history, preferred interface, type and language settings of the browser, diagnose and usage data as well as your usage behavior on our service.
  • Location information: such as the version of your device’s GPS and Wi-Fi module, GPS signal, data identifying nearby Wi-Fi access points and cell towers, the time zone, and local time where the device is used.
  • Application information: such as the type of your installed applications or software, your usage and interaction with content offered through service, for instance, the install and uninstall time, frequency of your usage, and the category of your preferred applications and software.

How Spring Applications Use Information

We may use the information we collect for the purposes below:

• • To assess and improve the service.
  • To obtain customer feedback and to analyze user experience for the purpose of development and evaluation of new services and devices.
  • To fulfill the sign-up process for Spring Applications member account or device registration.
  • To deliver and fulfill any requests made by you, including but not limited to, providing information and documentation regarding purchases such as delivering purchase invoices or proof of purchase; providing software updates and technical notices.
  • To process and fulfill any subscriptions you have signed up for, including Spring Applications eDMs or newsletters to keep you up to date with the latest Spring Applications news, promotions, and upcoming events. You may unsubscribe at any time at no charge.
  • To send you important notifications, such as communications about changes to our terms, conditions, and policies. Because of the importance of the communications, you may not opt out of receiving these communications.
  • To verify your identity, deliver campaign entries and rewards, provide shuttle services, and cover you with insurance if it is a necessity when you enter our events or contests.
  • To assist you in recording, analyzing, modifying, and storing information including data about you, your daily activities, and the activity results calculated from the data above. Moreover, we will support you in editing and accessing the data and activity results, when you share this information with your family, caregivers, and healthcare professionals.
  • To provide you with recommendations about services you may be interested in based on your use of our service.
  • To provide you with marketing communications and advertising that we believe may be of interest to you.
  • To respond to customer support requests, such as product repair requests and respond to your questions.
  • To provide you with our customer care and customer satisfaction survey for user experience analysis.
  • Any other purposes with your consent.

To Whom Spring Applications Disclose Your Information

Your information will not disclose to any third parties without the following exceptions:

Your Consent

We will only disclose or share your personal information with other third parties with your consent according to the law if it is mandatory.

Business Partners

We may disclose hashed and anonymized information to our business partners, for example, business partners who provide data analytics services or advertising and marketing communications based on the hashed and anonymized information.

Service Providers

We may disclose and share your information with our service providers that provide services for or on behalf of us, for instance, service providers assist us with sending marketing communications, providing customer support, delivering purchases, and billing. These service providers shall only use your information in compliance with our instructions and with the scope of the purposes hereof; Spring Applications ensures that all of our service providers strictly comply with the Privacy Policy.

For Legal, Protection, & Security Purposes

We may disclose or share your information with third parties for legal or security purposes:

• • To the extent it is required by applicable laws or regulations or competent governmental or judicial authorities, necessary to establish or preserve a legal claim or defense, or necessary to prevent fraud or other illegal activities.
  • To protect the rights, property, or safety of Spring Applications, our service providers, customers, or the public, as required or permitted by law.

Advertisements

Our website, including our phone and tablet apps, features both personalized and non-personalized advertisements served by Google AdSense and Google AdMob—both platforms offered by Google LLC. For users in the European Economic Area (EEA) and the United Kingdom (UK), a consent form is presented to comply with the General Data Protection Regulation (GDPR). Additionally, we comply with privacy laws in US states, including California (CPRA), Colorado (CPA), Connecticut (CTDPA), Virginia (VCDPA), and Utah (UCPA), where both personalized and non-personalized advertisements are served by Google AdSense on our website, while non-personalized ads are displayed on our phone and tablet apps.

Managing Ad Personalization Preferences:

Resetting Advertising Id

• • Android: Navigate to the “Settings” app, select “Google,” choose “Ads,” and tap “Reset advertising ID”.
  • iOS: Access the “Settings” app, go to “Privacy,” select “Advertising,” and choose “Reset Advertising Identifier”.

Setting Personalized & Non-Personalized Ads

• • Android: Open the “Settings” app, go to “Google,” select “Ads,” and opt for either “Personalized ads” or “Non-personalized ads”.
  • iOS: In the “Settings” app, go to “Privacy,” select “Advertising,” and toggle the switch for “Personalized Ads”.

To manage your ad personalization preferences and opt-out of personalized advertising on our website, please visit the Google Ad Settings page https://adssettings.google.com.

Sensitive Personal Information

Spring Applications will never ask you to provide sensitive information such as information about your medical or health records, political or religious beliefs, criminal offenses (alleged, or committed), criminal conviction background, sexual orientation, sexual history, behavior, or genetic information. Please refrain from providing us with such information. Further, we are not responsible for any kind of data getting leaked or get stolen. Kindly use well-known Security protections and Antivirus softwares trusted by most.

What Are Your Data Protection Rights?

Spring Applications would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The Right To Access

You have the right to request Our Company for copies of your personal data. We may charge you a small fee for this service.

The Right To Rectification

You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete information you believe is incomplete.

The Right To Erasure

You have the right to request that Our Company erase your personal data, under certain conditions.

The Right To Restrict Processing

You have the right to request that Our Company restrict the processing of your personal data, under certain conditions.

The Right To Object To Processing

You have the right to object to Our Company’s processing of your personal data, under certain conditions.

The Right To Data Portability

You have the right to request that Our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month or may be more to respond to you. If you would like to exercise any of these rights, please contact us at our email: contactus@springapplications.com.

What Are Cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

For further information, please visit https://allaboutcookies.org.

How Do We Use Cookies?

Our Company uses cookies in a range of ways to improve your experience on our website, including.

• • Keeping you signed in.
  • Understanding how you use our website.

What Types Of Cookies Do We Use?

There are a number of different types of cookies, however, our website uses:

• • Functionality – Our Company uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
  • Advertising – Our Company uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Our Company sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How To Manage Cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy Policies Of Other Websites

Our Company website contains links to other websites. Our Privacy Policy applies only to our website, so if you click on a link to another website, you should read their Privacy Policy.

Children Online Data Protection

Our website, including our phone and tablet apps, as well as any other services provided by us are intended for general audience and not directed to children. We do not knowingly collect personally identifiable information from any child. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us or send us an email at following address: contactus@springapplications.com, we will take steps to remove that information from our databases.

The definition of a child varies from country to country, both in terms of the specific age range and the legal rights and protections associated with that age group. To learn more please refer to your country’s children online data protection regulator.

How To Contact Us

If you have any questions about Our Company’s Privacy Policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us or send us an email at following address: contactus@springapplications.com.

Changes To Spring Applications Privacy Policy

We reserve the right to periodically update our Privacy Policy. We strongly recommend that you regularly review the Privacy Policy published on our website and apps to stay informed about any changes. By continuing to access or use our service after an update to the Privacy Policy, Spring Applications assumes that you consent to the revised Privacy Policy, including any modifications. The latest version of the Privacy Policy will always be available on this page. Any new updates will supersede the previous version, irrespective of its presence during your prior visit, purchase, download, or installation. To ensure you have the most recent information, please check the ‘updated date’ at the bottom of the page.

Privacy Policy (v1.2) Updated On December 15th, 2023 By Spring Applications